Episode #27 – Albert Eloyan – Importance of Employee Engagement

Today’s special guest is Albert Eloyan, CEO of Surprise HR in San Francisco, CA. Surprise HR helps companies most effectively celebrate their values, wins, and their people. SAFFIRE LEGAL PC’s founder and principal attorney Teresa McQueen talks with Mr. Eloyan about the importance of engaging with employees in any business.

“The modern company is a fascinating phenomenon…When you have that many people it creates its own microcosm.” 

– Albert Eloyan

Highlights From This Week’s Workplace Perspective:

  • How employers see employee engagement vs. how employees feel about the engagement.
  • The importance of the employee experience on the macro level.
  • The benefits to having employees buy in to the mission and the goals of a particular company and assimilating into the individual culture of the business.
  • How some companies can struggle to raise morale and how to overcome that.
  • Engendering a culture of gratitude and innovation within companies so that it evolves with each generation that enters the workplace.
  • Taking a closer look into the shift from authority based leadership paradigm toward a more crowd sourced and transparent environment.
  • Understand that millennials and Gen Z grew up with high dopamine experiences and how to implement that drive into a business.
  • Employee engagement isn’t necessarily based on how expensive the programs or initiatives are.
  • How AI technology can learn from employees and become accurate in their predictions about matching up employees with recognition that’s impactful.
  • Saying “Thanks” to coworkers and to employees has a long term benefit and helps encourages people to improve in their work.

Albert Eloyan’s Tips for Employers and Employees:

  • Employers should focus on their “why” and be authentic. Realize that employees can tell the difference when you contradict your stated values.
  • Always celebrate. Always say thanks to your people. Always show appreciation intentionally.

Hosted by

Teresa McQueen, Esq.
Founder, Host and Executive Producer
Teresa is a skilled trial attorney (a recovering litigator!), Corporate Counsel for Western Growers Family of Companies, a published author and frequent speaker on a wide range of topics including harassment, discrimination and retaliation in the workplace. She is a Certified Business Etiquette Trainer and hosts the Workplace Perspective podcast to help organizations of all sizes develop and maintain successful employer/employee relationships.*

*The views expressed by Teresa McQueen are her own and do not necessarily reflect the views of Western Growers Family of Companies, its officers, directors, board members, employees, or members.

More from this show


Let’s be Social!

Sign Up to the Newsletter

Make sure to subscribe to our newsletter and be the first to know the news.

Skip to content